Delivery Policy

Delivery Policy

We currently offer self collection, to door delivery and direct mail postage.

All bakes are strictly by our to door service only.

As the delivery charges for courier service is subsidised by Singapore Lactation Bakes to ensure freshest bakes will reach your house on the same day, we regret to inform that non-consumables will be sent by normal mail if you only purchase non-consumables.

Mail postings are available by non consumables such as nursing clothes.

We need a Lead time of  3-5 working day to send your bakes out

DELIVERY CHARGES:

All Bakes ( cookies/ muffins/ pancake mix) are strictly by courier at a flat fee of  $3.

Courier ( for bakes only)

1. Complimentary delivery to one location applicable for purchases over $80 nett.

2. Orders / Deliveries cannot be combined to meet the minimum nett requirement for complimentary delivery.

3. For purchases below $80 nett, a delivery charge of $3 per location applies.

4. We only deliver to residential address. We reserve the rights to reject any office location – customers will be duly informed if such situations arise.

5. Deliveries to Office building, Jurong Island, Paya Lebar Airbase or Airline Road will not be accepted.

6. CBD area would incur an additional surcharge of $3.50.

7. Do inform us on the days that you cannot receive your order if not, we will pick the next available slot for your delivery by default.

8. There will be an additional charge of $10 should re-delivery be required

Delivery Times and Days:

1. Our delivery times and days are:

  • Monday – Friday – Between 11am to 10pm.

We will based on the earliest time available. No deliveries on Saturdays ,Sundays and public holidays.

We will send out emails to inform you on the delivery.

Please do not give us specific timing as the timing is planned by the courier company.

 

Delivery Capacity and Other Details:

1. All deliveries are for local addresses only (including Sentosa but excluding offshore islands).

2. As delivery slots are limited, we will allocate the next available slot for you.

3. We reserve the right to reject or reschedule your delivery if all delivery slots are fully booked – customers will be duly informed if such situations arise.

4. Please ensure that someone is available to receive the purchases at the listed address – in situations wherein nobody is around to receive the purchases, we will call you.

6. If all purchases are deemed to be satisfactory and accepted by the recipient upon delivery, no request for refunds or exchanges will be allowed.

7. Please do note that we do not  sms/ call for the delivery details. Please do check slb.sg/My-Account for the tracking of your order.

Delivery for Apparels

As the delivery charges for courier service is subsidised by Singapore Lactation Bakes to ensure freshest bakes will reach your house on the same day, we regret to inform that non-consumables will be sent by normal mail if you only purchase non-consumables such as apparels ( nursing clothes / nursing cover).

Delivery via normal mail

$2.55 for normal mail